In the past two years, a number of industries had seen a significant hit as a result of recurring COVID-19 waves and nation-wide lockdowns. One such industry was the hospitality industry. Forced to adapt and innovate, the hospitality sector in India is not just surviving, but is soon expected to thrive.

How did market leaders in the space learn to adapt early on? And what innovations were made in technology and marketing to assure customers that hotels are in-fact a safe place to be?

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